“If you have the opportunity to do one communication leadership course in your life... do this one!”
Hannah Airey | Director, Workplace Wellbeing
Advanced Personal Communication & Conflict Resolution Training
Build cohesive and creative relationships
Empower others to solve problems effectively
Focusing on what increases communication effectiveness – and what derails it – the training develops a heightened awareness of language and how to use it skilfully and responsibly for positive outcomes. Advanced personal communication alone reduces misunderstanding and increases creativity and collaboration. Building on these skills, we then embed frameworks and tools to resolve conflict, covering techniques to defuse stressful emotions, preserve relationships and apply solutions that meet practical needs. As the most popular training in our portfolio, participants leave with the confidence to transform communication and enjoy better and more meaningful relationships.
Raise concerns and preserve relationships
Resolve conflict and create positive solutions
Next Open Training | 7-10 Nov 2017, Wellington
Our most poporular training and limited to 12 people only.
Possibly the most comprehensive training of it’s kind in New Zealand.
Open trainings run twice a year only.
“Communicate openly and effectively … Awesome, highly recommended. Beneficial in any and all areas of work/life”Chris Teasdale
Great personal, practical tools to support you and others to have more challenging conversations - where you all come out winners.Ruth Donde
Training Outline | Brain-based. Interactive. Highly Practical.
Developing advanced skills around the basics of communication
Understand the Sensory Systems of the brain to enhance communication.
Simplify conversations and generate understanding across communication styles.
Stay centred and retain composure to remove the heat from conversations.
View problems and the emotional context, avoid being needlessly hijacked.
Model a different way to communicate that builds trust and opens possibilities.
Precision skills to help others navigate and solve problems.
Use language frames to park drama and create solution focused thinking.
Help people transform problems into goals to reframe and increase resilience.
Help people unlock from problem focus and find new and better solutions.
Techniques to minimise interference and tune-in to language and intent.
Ask break-state questions to help people create mental and emotional shifts.
Having hard conversations whilst preserving and building relationships.
Raise concerns using facts and effects to keep tough conversations workable.
Avoid communication roadblocks that risk escalating conflict and creating new problems.
Manage Strong Emotions
Communicate to defuse other people’s strong emotions and support centred thinking.
Apply skills in tough conversations that preserve if not build relationships.
Avoid assumptions and establish intent to break cycles of misunderstanding.
Full Eight-Step Conflict Resolution Training.
Transition from conflict to collaboration by establishing a partnership frame.
Move conflict away from right/wrong stalemates and talk practical needs to resolve.
Help people identify their needs to then build sustainable solutions.
8-Step Resolution Model
Learn eight conflict resolution principles used in international peace negotiations.
Learn a mediation framework to bring people together and co-create solutions.
Quality | Comprehensive. In-depth. No short cuts.
From the last twelve Communication Leadership trainings. Expect a quality training experience.
"I would recommend this training to others"
90% Strongly Recommend
"David Savage used the skills he was training" 5% Agree,
95% "Fully walked the talk"
Ready & Excited
"I'm ready to apply the practical tools & skills"
79% "Ready & Excited"
67% of participants regard this training as THE BEST they've ever been on,
33% agree it's 'one of the best' they've done
“Recognising the leadership role that today’s Project Managers have, we commissioned a fusion of David’s trainings to run in-house for 43 Managers. The feedback and has been exceptional and the results immediate.”Christian Carter
We have put through 26 people from our division on the Communication Leadership training… We have seen people become far more collaborative and able to manage group approaches in very helpful ways… feedback from participants was the most positive across a wide range of people on their enjoyment of and outcomes from the course.Derrick Westenra
Training Methodology | Designed with the brain in mind
Learning by doing works, (sit-and-listen doesn't). We'll present a tool, demo how to use it and then get you to 'take-the-wheel'.
No Half Haircuts
Squeezing our bigger trainings into half-the-time, is a little like giving someone half a haircut. We just wouldn't do it! Quality comes first.
Each training module is layered into other modules giving you a package of tools that embed key leadership principles.
Tools and skill-sets trained are partnered with an understanding of the brain, giving deeper insights without an academic overload.
These trainings are about you not a textbook, your own experiences help you make sense of the content.
No One Gets Lost
Our trainings have a max. of 14 people, so no one gets lost in the crowd and everyone gets the space to engage.
Our workbooks are styled on the slides you'll see as the training unfolds. This makes for easier referencing and 'glazed-eye' prevention.
The tools and skills we train have a business-end... i.e. they lead into clear actions, owners and timeframes so that things get done.
It's not over when the training ends, we've added embedding strategies to help people leap in to action and apply their learning.
... a REAL understanding of how the brain 'wires' and people develop ...
Feedback | How people describe this training
An addictive and sumptuous mind explosion, Sav [David Savage] is a master at helping people to realise and reach their potential.Heather Ritchie
“More confidence, more generosity, more energy… Incredibly valuable in improving communication skills that will enable you to achieve what you want”Teall Crossen
If you have the opportunity to do one communication leadership course in your life, do this one! Practical skills learnt to apply in all situations both personal and professional.Hannah Airey
A course that will transform your ability to communicate with anyone and everyone. A way to establish your own comms style and how others can get the best from you. Provides you with a toolkit for solving problems and resolving conflictTracey Keith
Blow your sox off – Another great course and positive experience again… Lots of practical, useable, understandable tools that you can take away and use. Excellent content and delivery. Excellent, empowering, excellent tools, grow your leadership skills in a practical and energetic way. Thanks Sav – another great course and positive experience again.Prescott Jones
An amazing growth experience that will leave you with all the skills you need to ROCK!Jay Devlin
David Savage is a compelling, approachable, effective leadership trainer, one who I can only recommend and do so without hesitation or doubt. I hope to work with David again.Phil Bilbrough
$2,950+GST | What’s Included & Discounts
Full 4-Day Training
200+ Page Workbook
Take-Away Tool Templates
3 or more participants
10 to 12 Participants
Is this training the right for me?
This is one of a few trainings I run, so do look at the others to make sure you select the right one for you. For COMMUNICATION LEADERSHIP, do this training if you want to advance your skills to create awesome and creative relationship, support others to excel and resolve conflict with confidence.
What's the value for my employer?
The research is clear, conflict in the workplace has a huge impact on performance – it dilutes task focus, people avoid each other, it hijacks others and has people looking for other employment. Communication Leadership gives individuals the skills and confidence to change this by turning conflict into collaboration. The value to employers is huge.
Will I find this training a challenge?
In short, if you’re not challenged by this training, I’m not doing my job. However, challenged to ‘stretch’ not ‘stress’. The goal is for you to leave this training excited by what you can achieve, which will potentially be more that you thought!
Why four days?
Four days is a chunk of time to be out of the workplace, but as with all my courses, I provide a quality experience not a tick box exercise. Leadership training works with the brain’s hardwiring and your hardwiring has be forming since birth (actually just before), and so if you want to achieve real development that’s sustainable, you need focused training that understands how the brain wires and rewires. A shorter training may tick the box, but I’d seriously question the quality.
How is the training structured?
Great question! Let me answer that using key principles that make up the structure…
1: Science base – You’ll hear the science behind each part of the content, not so much to feel lectured and academically drowned, but just enough to add to your insights and relate what you hear to your real life experience.
2. Form – As a leadership specialist, my training also includes Neuro Linguistics and brain-based training methodology. Broken down, it means I train according to how the brain learns … each part of the content is presented in terms of why it’s important, what the tool (or model or skill) is, how to apply it and how versitile it is. There’s a method here that makes it simple and accessible for you to have a comprehensive understanding of how a tool works and how to apply it.
3. Practical – Learn by doing. On my trainings you’ll be busy; I aim to minimise the ‘sit and listen’ parts and maximise ‘go do’ parts.
4. Layered training – This means that each part of the training connects to and builds on previous parts.
5. Meta training – In short, I model what I train as I’m training it … maximum sensory congruence!
Let's Talk | What's on your mind?
Phone 0211 336 334 or send me a message
Book a training place, provide your details and we'll be in touch.
Book a FREE consultation and walk you through the content.
Request a check list and match your needs to training outcomes.
Ask to speak to someone who's done the training, we'll connect you.