“If you have the opportunity to do one communication leadership course in your life... do this one!”

Hannah Airey  | Director, Workplace Wellbeing


Advanced Personal Communication & Conflict Resolution Training

Build better rapport to increase cohesion and creativity

Empower others to solve problems effectively and grow their potential

Enjoy creating greater collaboration and resolve conflict with confidence

Focusing on what increases communication effectiveness – and what derails it – the training develops a heightened awareness of language and how to use it skilfully and responsibly for positive outcomes. Advanced personal communication alone reduces misunderstanding and increases creativity and collaboration. Building on these skills, we then embed frameworks and tools to resolve conflict, covering techniques to defuse stressful emotions, preserve relationships and apply solutions that meet practical needs. As the most popular training in our portfolio, participants leave with the confidence to transform communication and enjoy better and more meaningful relationships.

Feel calm when raising concerns and preserve relationships

Have the confidence to resolve conflict and create positive solutions

Next Open Training | 7-10 Nov 2017, Wellington

Our most poporular training and limited to 12 people only
Possibly the most comprehensive training of it’s kind in New Zealand

Open trainings run twice a year OR run this programme in-house
Ask a question or book your place

“Communicate openly and effectively … Awesome, highly recommended. Beneficial in any and all areas of work/life”

Chris Teasdale

Systems Consultant, Statistics New Zealand

Great personal, practical tools to support you and others to have more challenging conversations - where you all come out winners.

Ruth Donde

Director, Vital Futures

Training Outline | Brain-based. Interactive. Highly Practical.


Developing advanced skills around the basics of communication

V.A.K. Rapport

Understand the Sensory Systems of the brain to enhance communication.

Sensory Language

Simplify conversations and generate understanding across communication styles.

Stay Centred

Stay centred and retain composure to remove the heat from conversations.

Problem Ownership

View problems and the emotional context, avoid being needlessly hijacked.

Build Trust

Model a different way to communicate that builds trust and opens possibilities.


Precision skills to help others navigate and solve problems.

Solution Focus

Use language frames to park drama and create solution focused thinking.

Goal Focus

Help people transform problems into goals to reframe and increase resilience.

Conversational Reframing

Help people unlock from problem focus and find new and better solutions.

Precision Listening

Techniques to minimise interference and tune-in to language and intent.

Break-State Questions

Ask break-state questions to help people create mental and emotional shifts.


Having hard conversations whilst preserving and building relationships.

I Message

Raise concerns using facts and effects to keep tough conversations workable.

Avoid Roadblocks

Avoid communication roadblocks that risk escalating conflict and creating new problems.

Manage Strong Emotions

Communicate to defuse other people’s strong emotions and support centred thinking.

Preserve Relationships

Apply skills in tough conversations that preserve if not build relationships.

Establish Intent

Avoid assumptions and establish intent to break cycles of misunderstanding.


Full Eight-Step Conflict Resolution Training.

Establish Partnership

Transition from conflict to collaboration by establishing a partnership frame.

Redefine Conflict

Move conflict away from right/wrong stalemates and talk practical needs to resolve.

Needs Elicitation

Help people identify their needs to then build sustainable solutions.

8-Step Resolution Model

Learn eight conflict resolution principles used in international peace negotiations.


Learn a mediation framework to bring people together and co-create solutions.

Proven Quality | Comprehensive. In-depth. No short cuts.

From the last eight Communication Leadership trainings | Expect a different training experience.


"One of the best..."

31% of participants regard this as
one of the best trainings they've ever been on.


"The BEST..."

68% of participants regard this training as
THE BEST they've ever been on.

Training and coaching. Hundreds of clients from many organisations.

The Red Cross NZ, New Zealand Post, Transpower, Statistics NZ, Reserve Bank, Connexis, Housing New Zealand, Adscale Labs, XERO, Stronger Christchurch Infrastructure Rebuild Team, WWF, Forest & Bird, S.P.R.E.P. (Samoa), Pharmacy Guild NZ, Diligent, The Blue School, Gap Filler, Land Information NZ, Parliament, GNS Science, Sports NZ, Memorial Park Alliance, Kindergarten Association NZ, Sustainability Trust, Ministry of Business & Innovation, Birthright, South Wairarapa Vets, City Care, Napier Kindergarten Association, Downer, Christchurch City Council, Department of Internal Affairs, ACC and numerous small businesses and individuals.



"I would recommend this training to others" 14% Agree,
86% Strongly Recommend


Fully Walked-The-Talk

"David Savage used the skills he was training" 7% Agree,
93% "Fully walked the talk"


Ready & Excited

"I'm ready to apply the practical tools and skills" 22% Agree,
78% "Ready & Excited"

“Recognising the leadership role that today’s Project Managers have, we commissioned a fusion of David’s trainings to run in-house for 43 Managers. The feedback and has been exceptional and the results immediate.”

Christian Carter

PMO Manager, Transpower

We have put through 26 people from our division on the Communication Leadership training… We have seen people become far more collaborative and able to manage group approaches in very helpful ways… feedback from participants was the most positive across a wide range of people on their enjoyment of and outcomes from the course.

Derrick Westenra

IST Critical Systems Manager, Transpower

Training Methodology | Designed with the brain in mind


Learning by doing works, (sit-and-listen doesn't). We'll present a tool, demo how to use it and then get you to 'take-the-wheel'.

No Half Haircuts

Squeezing our bigger trainings into half-the-time, is a little like giving someone half a haircut. We just wouldn't do it! Quality comes first.

Layered Training

Each training module is layered into other modules giving you a package of tools that embed key leadership principles.

Brain-Based Training

Tools and skill-sets trained are partnered with an understanding of the brain, giving deeper insights without an academic overload.

Client Centred

These trainings are about you not a textbook,  your own experiences help you make sense of the content.

No One Gets Lost

Our trainings have a max. of 14 people, so no one gets lost in the crowd and everyone gets the space to engage.

Visual Workbooks

Our workbooks are styled on the slides you'll see as the training unfolds. This makes for easier referencing and 'glazed-eye' prevention.

Business End

The tools and skills we train have a business-end... i.e. they lead into clear actions, owners and timeframes so that things get done.

Embedding Strategies

It's not over when the training ends, we've added embedding strategies to help people leap in to action and apply their learning.

... a REAL understanding of how the brain 'wires' and people develop ...

Feedback | How people describe this training

An addictive and sumptuous mind explosion … Sav is a master at helping people to realise and reach their potential.

Heather Ritchie

Transpower, Project Systems Manager

“More confidence, more generosity, more energy… Incredibly valuable in improving communication skills that will enable you to achieve what you want”

Teall Crossen

Senior Solicitor, Department of Conservation

If you have the opportunity to do one communication leadership course in your life, do this one! Practical skills learnt to apply in all situations both personal and professional.

Hannah Airey

Director, Workplace Wellbeing

A course that will transform your ability to communicate with anyone and everyone. A way to establish your own comms style and how others can get the best from you. Provides you with a toolkit for solving problems and resolving conflict

Tracey Keith

Career Coach, TMK Consulting

Blow your sox off – Another great course and positive experience again… Lots of practical, useable, understandable tools that you can take away and use. Excellent content and delivery. Excellent, empowering, excellent tools, grow your leadership skills in a practical and energetic way. Thanks Sav – another great course and positive experience again.

Prescott Jones

Statistics New Zealand, IT Manager

An amazing growth experience that will leave you with all the skills you need to ROCK!

Jay Devlin

Architect, Enterprise Architecture, Statistics New Zealand

David Savage is a compelling, approachable, effective leadership trainer, one who I can only recommend and do so without hesitation or doubt. I hope to work with David again.

Phil Bilbrough

Group Manager Marketing and Communications, Forest & Bird

 $2,950+gst | Investment & Discounts

Full 4-Day Training

Take-Away Tool Templates

Post-Training Resources

200+ Page Workbook

Completion Report

Completion Certificate

Fully Catered

Skills-Check List

Embedding Strategies


Early Bird Discount

Save $295+gst.

Register and pay for this training four weeks in advance of the start date for a 10% early bird discount.

Save $295+gst.


3+ Participants

Save $590+gst

Register three or more participants from your organisation on the same training, for a 20% discount.

Save $590+gst per person.


Internal Training

Save $8,850+gst

Run this training within your organisation and receive a 30% discount off the full cost. Minimum of ten people required.

Save $8,850+gst on a group of ten participants.


NGO Discount

Save $1,770+gst

Professional training is often out of the financial reach for NGOs, so we give two places on every open course to NGOs at a 60% discounted rate.

Save $1,770+gst per person.

Let's Talk | What's on your mind?


Phone 0211 336 334 or send me a message


Book a training place, provide your details and we'll be in touch.


Set-up a FREE consultation and we'll walk you through the content.

Check List

Request a check list and match your needs to training outcomes.


Ask to speak to someone who's done the training, we'll connect you.

Communication Leadership Training Enquiry

15 + 13 =


We placed 23 Managers through the Innovation program. Our General Management Team were impressed by the range of informed ideas that came from the group, giving next-step approval to most. The value these new ideas hold for the organisation is concretely measurable. The thinking from the attendees has also enabled us to enhance current projects. As far as post-programme impact goes,  this is the most effective leadership program I’ve seen and the same is being said by the majority of the attendees. - David Fuller


Recognising the leadership role that today’s Project Managers have, we commissioned a fusion of David’s trainings to run in-house for 43 Managers. The feedback has been exceptional and the results immediate. - Christian Carter, PMO Manager, Transpower


"We have put through 26 people from our division on the Communication Leadership training… We have seen people become far more collaborative and able to manage group approaches in very helpful ways… feedback from participants was the most positive across a wide range of people on their enjoyment of and outcomes from the course."  Derrick Westenra, Transpower


"David has worked very closely with my team and individuals, including myself. He has provided us with the tools, mindset and drive to succeed, both as individuals and as a team. He is well respected and trusted across the team, delivering outstanding results time after time!!" - Chanelle Becker, QA Manager, SNZ

Run this training within your organisation exclusively for your people

Join organisations like Transpower, Statistics NZ, Housing New Zealand and Adscale Labs by commissioning trainings to run in-house exclusively for your people.

If you're wanting to train a larger number of people, this option includes up-front consultation, free follow-up sessions to support embedding and a 30% discount on a minimum of ten participants. The training will also be tailored to fit with your leadership and performance frameworks.

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