Communication Leadership Training Resources

A great example of how changing words can help people associate more deeply with the message or how it is for another person.

“After my ordeal, a lot of colleagues asked me, “But why do you continue? Why do you do this sort of job? Why do you have to go back to it?” My answer was very simple: If I had quit, that would have meant my kidnapper had won. They would have taken my soul and my humanity.”

Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” — standing in a posture of confidence, even when we don’t feel confident — can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.

One of the bigger skills sets we practice on Communication Leadership is being able to preserve a relationship whilst disagreeing with someone. In this TED talk Margaret Heffernan talks about constructive conflict, being able to critique someone’s view or idea with – very importantly – the intention of helping them ‘grow’ their idea, or at least their thinking about it. The sweet spot is doing this in a way that strengthens the relationship and breeds trust. Achieve this and more people step forward with ideas that may be left of field, but hold real value.

In this talk from RSA Animate, bestselling author Jeremy Rifkin investigates the evolution of empathy and the profound ways it has shaped human development and society.

From TED: Collective compassion has meant an overall decrease in global poverty since the 1980s, says civil rights lawyer Gary Haugen. Yet for all the world’s aid money, there’s a pervasive hidden problem keeping poverty alive. Haugen reveals the dark underlying cause we must recognize and act on now.

From Ted: At TEDxChange, Melinda Gates makes a provocative case for nonprofits taking a cue from corporations such as Coca-Cola, whose plugged-in, global network of marketers and distributors ensures that every remote village wants — and can get — a Coke. Why shouldn’t this work for condoms, sanitation, vaccinations too?

“It’s an exploration of what constitutes a “musical” sound — all notes are just tones of a certain frequency, yet our minds find certain sequences of tones more aurally pleasing than others. If you play a certain note, or a certain couple of notes, your mind will want to fill the next one in predictably. It’s the scientific pursuit of why we consider certain things to be beautiful, and why certain sequences are embedded in our brains.”